Return / Refund / Exchange / Cancellation
Return / Refund / Exchange / Cancellation
At Box Bazaar, we want you to love your cute boxes—whether it’s a chocolate-bar box or a festive hamper! If something’s not right, we’re here to help with a smile. Here’s our easy guide to cancellations, returns, exchanges, and more.
Canceling Your Order
Canceling Your Order
Canceling Your Order
Changed your mind? No worries! You can cancel before we ship your boxes.
- How: Email us at BoxBazaarHelp@gmail.com with your order number.
- Refund: We’ll return your full payment to your card or bank in 5–10 days.
- Note: Once your order ships, cancellation isn’t possible, but you can return it (see below).
Returning a Box
Returning a Box
Returning a Box
Not the perfect fit? You can return most boxes within 7 days of delivery.
- What Works: Boxes must be unused, unopened, and in their original packaging—like they just arrived!
- What Doesn’t: Custom boxes or bulk orders (over 100 units) can’t be returned.
- Steps:
- Email BoxBazaarHelp@gmail.com with your order number and why you’re returning.
- Pack the box securely (original packaging, please).
- Ship it back to us—you cover the shipping cost unless we made a mistake.
- Refund: Once we check your box (usually 2–3 days), we’ll refund your card or bank in 5–10 days.
Exchanging a Box
Want a different size or color? We’ll swap it if we have it in stock!
- Rules: Same as returns—unused, unopened, within 7 days.
- How: Email BoxBazaarHelp@gmail.com to start. We’ll guide you on sending it back.
- Note: You pay return shipping, but we’ll cover shipping for the new box if it’s our error.
Got a Damaged or Wrong Box?
Got a Damaged or Wrong Box?
Oh no! If your box arrives broken or isn’t what you ordered, let us know fast.
- Time: Tell us within 48 hours of delivery.
- How: Email BoxBazaarHelp@gmail.com with:
- Your order number.
- A photo of the box and packaging.
- Fix: We’ll send a replacement or refund you, no hassle. We might ask for the box back (we’ll cover shipping).
Shipping Costs
Shipping Costs
Questions?
Questions?
We’re here to make your Box Bazaar experience joyful! Email BoxBazaarHelp@gmail.com or call +919737770980 (Mon–Sat, 10 AM–6 PM IST).
Want to know more? Check our for quick answers.
Packaging Responsibly, Just for You!
